Unreliable Business? TreeSeedOnline

BigJonMMXX

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Hi, has anyone recently used TreeSeedOnline? There was a short discussion a year or so ago where a few people used the shop... However, i paid for some seeds back in March and i've received nothing, and they dont reply to my emails !!! Anyone have a phone number? or info about this place??
Thanks.
 

BigJonMMXX

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update - Registered office address changed from 49 Station Road Polegate East Sussex BN26 6EA to
Moorvale Sandy Lane Heads Nook Brampton Cumbria CA8 9BQ
on 28 November 2018

Google reports that address to be -
Cumbria Tree Growers Ltd
+44 7942 490233
treegrowers.co.uk
(also registered at Company House, same people, etc)

i keep trying, (email and phone)
 

Wires_Guy_wires

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I had some succesful shipments. Good quality.
I wanted to order some more but they removed the paypal option. Never had a response to my emails so to me that means shady business. I'm not buying there again until I can confirm it's not shady.
 

BigJonMMXX

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Thanks for the reply. Can i ask 'when' you wrote...
 

eryk2kartman

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Are you talking about UK site ?

i used them couple of times, never had any issues and seeds were good quality
 

Bonsai Nut

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I have only placed one order for treeseedsonline, and I received considerably more seeds than I paid for. Additionally, they had the highest germination rate of all Japanese black pine seed vendors I used.

However, it is my understanding that the company went out of business and/or changed ownership immediately thereafter(?) I sent them an email requesting clarification of their status (ie were they still operating), and no one ever responded.
 

eryk2kartman

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I had a look at my last invoice, it was from Feb 2019, company details on the invoice was:
but no phone number

This email was sent to you by Tree Seed Online Ltd
Moorvale, Sandy Lane, Burnrigg
Brampton, Cumbria CA8 9BQ
United Kingdom

www.treeseedonline.com

this was my most recent order and it was delivered without any issues in couple of days
 

BigJonMMXX

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Thanks for the replys, yes its the uk business (i didnt know there were any others). I've had no reply from emails nor phone. Beginning to think my money was wasted...
i've recieved all my mail/packages from all over the world, including uk, just a bit delayed due to pandemic! but nothing from these people.
:(
 

eryk2kartman

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if you paid by paypal maybe you can talk to them ?
 

Wires_Guy_wires

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Thanks for the reply. Can i ask 'when' you wrote...
I see now this is a different store, I have ordered from both treeseedsonline as well as treeseedonline. The UK one is without the S. Both delivered good quality though.
As far as I know there's very little export from the UK right now.

I emailed the US one a couple of weeks ago. Sorry for the mix up.
 

BigJonMMXX

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Thanks for the clarification: "treeseedonline.com" is now "treegrowers.co.uk" with the name Cumbria Tree Growers Ltd.
Same people, Michael and Angela Catherine ASHBY.
All i will say is they took my money for nothing, and dont respond to emails, phonecalls, etc.
So buyer beware!
 

eryk2kartman

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Thanks for the clarification: "treeseedonline.com" is now "treegrowers.co.uk" with the name Cumbria Tree Growers Ltd.
Same people, Michael and Angela Catherine ASHBY.
All i will say is they took my money for nothing, and dont respond to emails, phonecalls, etc.
So buyer beware!

Dont judge to quickly, its a difficult time for everyone, you dont know whats going on on the other side.....
Not to defend them, but everything is slow now......
 

BigJonMMXX

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Thats why "All i will say..."
I wont comment on *why*, and i pray they are well and healthy. I'll assume its just some bad luck or something. (lifes too short as it is!)
 

Ohmy222

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I have ordered from treeseedonline multiple times and have had no issues with service or quality. They are in the UK.

Treeseeds.com used to be ok but now are a scam. I ordered last year with no responses and had PayPal cancel. Several here had issues too. The website was offline for a while and came back but would never trust them.

I only order from (in this order) schumachers, treeseedonline, and Sheffield’s. Sheffields is the best but higher in price. Schumachers is good but until recently was very old school in how you ordered.
 

dresdraconius

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I ordered some seeds and got delivery 2 months after order was placed
 

nsousa

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Yes, unreliable business. I received the notification that the order had shipped 8 weeks after it was placed. It never arrived. I emailed them (Michael Ashby, the owner) multiple times, and never got a response. At the end, i never received the package and the never got a refund. Totally unreliable and irresponsible!
 
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