@ Nellie and Judy, I have not tried the program but I know you need to be a member of ABS in order to participate. I don't know how they account for experienced students.
@Dario, I would have been surprised if it was face to face simply because ABS has members from all over. I would also guess that they have a limited number of people that are willing to be mentors. You would be very lucky to have someone close enough to you for a face to face.
I agree that it would seem to be very similar to just posting here, however one can not always be certain of the experience of the responder. RockM can confirm, but I would assume anyone approved by ABS to be a mentor would have to have some proven experience. It is one on one discussion and I would expect a certain amount of dedication by the mentor and the student alike considering the student is paying for the service.
It does seem a nice option for people who don't have the ability to do years of apprenticeship in Japan