pback
Mame
Ok...admittedly this is a bit of a bait and switch as I don’t have the tools yet, but I did want to share the experience thus far.
I received two gift cards as gifts this week. First, they’re very cute little wooden cards, and they came with a coozie and a tool usage guide that will be very handy.
However, upon trying to apply the codes, I found that they had not been activated. I emailed American Bonsai immediately - around 11:30pm at that point - and when I woke the next morning, I had an apology and notification that they were activated and good to go. Obviously would have preferred that they worked on arrival, but they nailed it in the follow up and had my order shipped that morning less than an hour after I placed it.
Unboxing photos and comments to follow.
I received two gift cards as gifts this week. First, they’re very cute little wooden cards, and they came with a coozie and a tool usage guide that will be very handy.
However, upon trying to apply the codes, I found that they had not been activated. I emailed American Bonsai immediately - around 11:30pm at that point - and when I woke the next morning, I had an apology and notification that they were activated and good to go. Obviously would have preferred that they worked on arrival, but they nailed it in the follow up and had my order shipped that morning less than an hour after I placed it.
Unboxing photos and comments to follow.