chansen
Shohin
@rockm posted a question about the vendor. I'd never heard of them, so I checked it out. Too much $$ and one tree later I'm posting this review .
First, while I said too much $$ above, I think I got a great deal. The tree I purchased was much nicer than the pictures online. It's much farther along that I thought it was, which makes me even happier. Rick (the owner) told me all the trees are already in kanuma, so no need to change out soil (with spag moss on top and tea bags filled with fertilizer as well). It came in a terra cotta training pot.
The tree was packed extremely well. The tree was in a box, and the box was in a box. There was a layer of packing peanuts between the boxes, and the box with the tree in it was filled with peanuts as well. Filled to the point where I had to delicately remove the packing peanuts from between each and every branch. It definitely ensured there wouldn't be damage to the tree. The pot was plastic wrapped to keep the soil in, and the pot was tied in to the box. Shipping wasn't exactly cheap, but it was 100% effective. After I purchased the tree, they told me they'd put together a shipping estimate, and if it was too much they were willing to cancel the entire transaction and issue a full refund for the tree.
Finally, before I bought the tree I had a few questions. Rick responded quickly and polite/kind throughout. He shipped promptly, emailed me to let me know when it had shipped, etc. All the things you'd expect from a professional online purchase. I'd definitely buy from him again.
First, while I said too much $$ above, I think I got a great deal. The tree I purchased was much nicer than the pictures online. It's much farther along that I thought it was, which makes me even happier. Rick (the owner) told me all the trees are already in kanuma, so no need to change out soil (with spag moss on top and tea bags filled with fertilizer as well). It came in a terra cotta training pot.
The tree was packed extremely well. The tree was in a box, and the box was in a box. There was a layer of packing peanuts between the boxes, and the box with the tree in it was filled with peanuts as well. Filled to the point where I had to delicately remove the packing peanuts from between each and every branch. It definitely ensured there wouldn't be damage to the tree. The pot was plastic wrapped to keep the soil in, and the pot was tied in to the box. Shipping wasn't exactly cheap, but it was 100% effective. After I purchased the tree, they told me they'd put together a shipping estimate, and if it was too much they were willing to cancel the entire transaction and issue a full refund for the tree.
Finally, before I bought the tree I had a few questions. Rick responded quickly and polite/kind throughout. He shipped promptly, emailed me to let me know when it had shipped, etc. All the things you'd expect from a professional online purchase. I'd definitely buy from him again.