Funny store. They seem to do half by horsecart and handwritten letters (only partially figurative). And the other half is more modernized. It can easily take months for them to get a batch and deliver it in some years. But they don't give up and I have to give them credits for it.
Never had any bad situation with them: they reply fast if you contact them, but most deliveries were seeds I ordered a long time ago and forgot about.
Their website does list some true gems though, even in regards of heirloom fruits and veggies.
Which reminds me I bought a miracle berry plant from them, I should try growing those again.