Chris Johnston
Omono
This is the second year I have purchased seedlings from Matt Ouwinga. I have to say he's been one of the easiest and best vendors to work with I've seen. The seedlings are healthy and Matt always gives more than you ask. The cajun folks call it lagniappe, "a little bit more." This year I decided to focus on trident maples and Japanese black pines. I purchased 100 of each and got a fantastic price for them. Matt sent probably 115 of each, plus added some japanese maples, red pines, and japanese larch just for good measure!
This is very good business practice. It builds a great deal of good will and may whet my appetite for these other species. In addition to the extras, I'd have to say Matt's customer service has been incredible. This year I was debating whether or not to go with seedlings and then life got in the way and I forgot about it. Matt emailed me personally (instead of in an email blast) to ask if I was interested and let me know he wanted my business. He shipped out the day he said he would and the trees were waiting for me when I got home from work by Wednesday.
I spent a happy day Sunday potting up the seedlings (and building a new bench to carry them) and highly recommend Matt as a conscientious businessman who puts his customers first.
This is very good business practice. It builds a great deal of good will and may whet my appetite for these other species. In addition to the extras, I'd have to say Matt's customer service has been incredible. This year I was debating whether or not to go with seedlings and then life got in the way and I forgot about it. Matt emailed me personally (instead of in an email blast) to ask if I was interested and let me know he wanted my business. He shipped out the day he said he would and the trees were waiting for me when I got home from work by Wednesday.
I spent a happy day Sunday potting up the seedlings (and building a new bench to carry them) and highly recommend Matt as a conscientious businessman who puts his customers first.
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