Yea the double box was pretty horrendous, literally resting on the top of the tree which is why it poked through and snapped a portion off. Over the years I've had a few exchanges with the owner and saw some trees but never purchased until now. I have seen a wide range of prices on varying material, but nothing like the ones posted on the out of date website.
I knew going in that this would more than likely be shipped poorly, but like i said, i was willing to roll the dice. Knowing that I was basically buying a trunk helped alleviate some concerns. I would NOT buy something more finished from them. It's a shame they can't get their act together with shipping. Every other seller in the country that ships can do it right, why they can't is beyond me.
It's because they're not willing to pay the money it takes to properly package it. Hell, the effin UPS store can do a vastly better job. Costly?, yeah, but add it on to the price, fer chrissakes. It's the cost of doing business. Someone pays a high price for a piece of quality material, only to have it busted to pieces in the mail because the shipper is a skinflint or just doesn't give a crap about ensuring their product arrives safely?
A word to the vendor--I can get a lot of material that's exponentially better for a third the price that's shipped without issue from a number of places. That place has some species that aren't all that common around these parts, BUT, I won't order from them because of this kind of piss poor concern for the end product when it arrives at the customer's door.
FWIW, this has come up before-- "GG"